inMobile features: Make your communication efficient and easy

Send SMS

Send SMS messages in your favourite way

Experience the flexibility of sending SMS messages on your own terms. Our messaging features make it easy to send SMS messages in your preferred way and reach your recipients quickly and efficiently - whether you need to send a single message to a few recipients or plan a campaign for a large group of recipients.

Samtaler

Communicate both 1-way or 2-way and to one or more mobile users. The feature works like the inbox in most email programmes and gives you a quick overview of your ongoing conversations.

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SMS campaigns

Compose, schedule, and send one-off SMS messages to entire lists or selected recipient segments. Schedule the broadcast for later or send your SMS message instantly.

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E-mail til SMS

Easily send and receive SMS messages directly from your email programme. Enables you to send SMS messages without logging into your inMobile account or installing new software on your computer.

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Group SMS

Send SMS messages to multiple recipients at once. Whether you need to communicate internally, send out emergency messages, or target campaigns to customers, you can use SMS campaigns to send group messages quickly and easily.

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API

We have developed a simple, intuitive, and scalable REST API for inMobile, making it easy to tailor an SMS solution to your business needs. If you code in C# or PHP, you can also use our code library.

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SMS-automations

Create flows with scheduled SMS messages. The flow starts automatically whenever a mobile user is added to a list with an associated SMS automation. Welcome new customers to the SMS club or send automatic messages for courses, etc.

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SMS-workflows

Set up automatic actions or triggers for incoming SMS messages. Subscribe a mobile user to a list, forward message content to an email, receive a notification, or send an automatic SMS reply to a mobile user who sent you a message.

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Integrationer

Connect inMobile to your company's existing systems and send data-based, automated, and personalised SMS messages. If there is no direct integration to your system of choice, the inMobile API may be all you need.

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Send RCS

Bring your RCS messages to life with interactive features

With RCS business messaging, you don't have to settle for text. You can add images, videos, carousels, audio, buttons and more - all to create a cohesive, visual and engaging messaging app experience. Discover how inMobile's RCS features bring your communication to life.

Branded shipper and verification

Show your brand as part of the conversation. With a verified sender (RCS agent), your conversation can include your logo, brand name and colours directly in the message thread. It builds recognition and trust.

Rich Media

Bring your message to life with content that immediately catches the eye. For example, add images, videos or audio files to present products and tell stories directly in the message for a more visually engaging experience.

CTA buttons and links

Make it easy for the recipient to take action. With interactive buttons, you can let the customer book, book, vote or start a conversation - all from within the messaging app.

Carousel

Show multiple options in one message. Carousels allow the recipient to swipe between products, offers or categories and select what catches their interest. It's an effective way to inspire.

Two-way conversations

Communicate with dialogue. RCS makes it possible to send and receive messages in the same thread, so your customers can ask questions, order or give feedback directly in the messaging app.

Delivery and read receipts

Keep an eye on how your messages are received and interacted with. You can see when a message has been delivered and read and use the data to find the best time to follow up.

Integrationer

Connect RCS with your existing systems. When your systems work together, you get a complete overview of messages, data and customer dialogues - without manual processes.

Reporting and data

Get insights into how your RCS messages are performing. See deliveries, impressions and interactions and use the results to improve future campaigns and optimise content and timing.

Send transaktionelle e-mails

Send visuelt unikke og pæne e-mails

Design smukke, professionelle e-mails uden behov for kode. inMobiles brugervenlige e-mail editor gør det nemt at oprette, tilpasse og genbruge skabeloner, så dine beskeder altid matcher dit brand. Tilpas tekst, farver og layout, skift hurtigt mellem designs til fx højtider, og forhåndsvis på både mobil, desktop og dark mode.

Historik

Få overblik over alle dine sendte, transaktionelle e-mails i inMobile. Se fx modtagere og leveringsstatus, så du nemt kan dokumentere, hvornår og hvordan dine beskeder er sendt.

Skabeloner

Gem og genbrug dine e-maildesigns med inMobiles drag-and-drop editor. Tilpas farver og indhold, så dine mails fremstår flotte og professionelle. Redigér nemt dine eksisterende skabeloner eller opret nye – helt uden kode.

Personalisering

Gør dine e-mails personlige og relevante. Indsæt data som navn, ordreoplysninger eller kontoinformation, så hver besked føles unik og målrettet. Det skaber en professionel og nærværende oplevelse for modtageren.

GDPR og datasikkerhed

inMobile har en ISAE-3000 type 2-erklæring fra Deloitte og følger GDPR-standarder, så dine data håndteres sikkert. Al behandling og opbevaring sker inden for EU, så du kan kommunikere trygt.

Suppression liste

Hold dine udsendelser rene og effektive. Når en e-mail hardbouncer, bliver modtageren automatisk tilføjet til en suppression liste i inMobile, så du undgår at sende til ugyldige adresser.

Tidslinje

Få overblikket over handlinger i den enkelte e-mail. Se hvorvidt en besked er modtaget, åbnet eller klikket i – samlet i én overskuelig tidslinje. Det er værdifuld indsigt i modtagerens adfærd.

Avanceret forhåndsvisning

Se, hvordan dine e-mails ser ud, før du sender dem. Med inMobiles avancerede forhåndsvisning kan du teste dine mails på tværs af enheder, skærmstørrelser og dark mode. Så er du sikker på, at dit design ser perfekt ud – uanset hvor modtageren åbner det.

AI billeder og tekst

Få hjælp til at skabe indhold direkte i e-mail editoren. Med AI-assistenten kan du automatisk generere billeder og tekst, så du hurtigt kan udforme professionelle e-mails uden at starte fra bunden. Spar tid og gør det nemt.

HTML-kode

Tilpas dine transaktionelle e-mails med din egen HTML-kode og byg unikke templates fra bunden. Det giver fuld frihed i design og funktionalitet. Perfekt til teams med særlige krav til layout og branding.

Autentificering og standarder

Alle e-mails sendt via inMobile autentificeres med SPF og DKIM. Det bekræfter afsenderens identitet og sikrer, at beskederne behandles som legitim post. Resultatet er højere leveringssikkerhed og lav risiko for at havne i spam.

Receive SMS

Receive and manage incoming
SMS messages

Streamline your communication by receiving and managing messages directly in inMobile. Keep track of incoming messages and respond quickly to mobile users' needs - manually or automatically.

Subscribe to a list via SMS

Automatically add mobile users to a list in inMobile when the user sends an SMS message with a specific word to your virtual number or keyword.

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Unsubscribe from a list via SMS

Automatically unsubscribe mobile users from a list in inMobile when the user sends an SMS message with a specific word to your virtual number or keyword.

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Forward incoming SMS to mobile number

Have message content automatically forwarded to another mobile number or email when a mobile user sends an incoming SMS message to your keyword or virtual number. Set up via the 'SMS workflows' function.

Return SMS on incoming SMS

Send an automatic SMS reply when a mobile user sends an incoming SMS message to your virtual number or keyword. Set up via the 'SMS workflows' function.

Email notification for incoming SMS

Automatically receive an email notification when a mobile user sends an SMS message to your keyword or virtual number. Set up via the 'SMS workflows' function.

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Virtual number

Open up 2-way communication with a virtual number. It looks like a regular phone number and allows you to communicate with both domestic and international mobile users.

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Keywords

A keyword is the first word you want a mobile user to type in an SMS message to a short code. Ask customers to text your BRAND NAME to 1245 to sign up for your customer club, for example. Keywords can be used for several purposes and SMS types.

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Short codes

A short code is a short phone number that gives access to two-way communication with mobile users. With inMobile, you can use the short code 1245 in Denmark, for example. If you need to receive traffic from foreign mobile numbers, you can also access foreign short codes in inMobile.

SMS polls

Easily set up exciting and engaging SMS polls in inMobile. To participate, the mobile user simply needs to send a specific word (a voice option) + your chosen keyword to a short code.

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SMS competitions

Set up SMS competitions in minutes in inMobile. Use links or short codes to set up your competition, for example. When a competition is over, you can also award one or more winners directly via inMobile.

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Send SMS to a list on incoming SMS

Send a predefined SMS or forward the content of an incoming SMS to a predefined list when you receive an incoming SMS. The feature is frequently used with emergency SMSs where a list of recipients needs to be informed about a critical incident. Contact inMobile support if you want this feature set up.

View incoming SMS in Conversations

View the incoming SMS message under the 'SMS chat' feature when a mobile user sends an SMS to your keyword or virtual number. This makes replying to the SMS message easy.

HTTP call on incoming SMS

Make an HTTP call when a mobile user sends an incoming SMS message to your keyword or virtual number. Get a notification in your customer service system when you receive an incoming SMS message, for example.

Forward via SMPP on incoming SMS

Forward an SMS message via an SMPP. You can also forward incoming SMS messages via an SMPP connection in inMobile, if you prefer.

Thousands of businesses use InMobile's SMS gateway

Since 2008, InMobile has made it easier for businesses to communicate, engage and inform via SMS across industries and needs.


Want insight into how our SMS gateway service can help your business?

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Target and segment

Segment and target your messages precisely for the best results

Use data and segmentation to tailor and target your messages to specific recipients. Integrate inMobile for additional data synchronisation or use features like list exclusion and optional data fields to target your broadcasts as needed and ensure your messages reach the right recipients.

Segmentation

Segment the recipients of your SMS messages based on data from your shop integration or self-imported data. This could be the latest order date, the total number of orders, or the total order sum, for example.

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Exclude one or more lists

Exclude selected lists from your SMS broadcast. This could be a list of customers who have just shopped within the last 24 hours, for example. Depending on the data you have available, you can exclude contacts as befitting your strategy.

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Send to segmented lists

When sending an SMS campaign, you can tick multiple lists in the same broadcast and send a group SMS to many recipients at once. If the same phone number appears on multiple lists, inMobile will ensure that the recipient only receives one SMS from you.

Data from integrations

Integrate your shop system with inMobile and access relevant purchase data such as order date, total quantity or total order amount. Use this data to segment the recipients of your SMS messages.

Optional data fields

Use inMobile's optional data fields to supplement your contacts with unique data. Use this data to personalise your SMS broadcasts or for targeted segmentation.

Mobile number Cooldown

Exclude mobile numbers that have already received an SMS within a certain time interval (e.g. 48 hours) from your campaign. The interval is set when the feature is activated during setup of your SMS broadcast.

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Reporting & data

Access valuable data and optimise your results

InMobile's reporting tools give you detailed insights into your SMS and RCS traffic. See delivery status, click-through rates, and any delivery errors, among other details. It's knowledge you can learn from and use to optimise your communication and make data-driven decisions.

Reports

Get an overview of outgoing and incoming SMS traffic under "Reports" in inMobile. Filter by country codes and see traffic within a specific defined time period, among other things.

Message history

See detailed statistics on a specific phone number under "Message history" in inMobile. Multiple filtering options ensure you get exactly the information you're looking for. The data can easily be exported to CSV or Excel.

Delivery status

Get quick insights into the delivery status of SMS messages, both individual campaigns and group SMS messages, sent to your lists of users.

Click-through rates

Use inMobile's link tracking feature in your SMS messages and automatically get access to your messages' click-through rates (CTR). Get insights into how many recipients have clicked on links in your SMS messages.

Cancellation rates

If you offer unsubscribing from SMS using an unsubscribe link created with inMobile, you can also see the unsubscribe rate of your messages. That is, how many recipients have unsubscribed from your SMS list.

Error log

The error log is your overview of any errors registered on your inMobile account. When an error is detected, you will instantly receive an email notification.

Lists & mobile users

Keep track of your permissions and mobile users

Manage and organise your mobile users efficiently and without limitations by creating lists in inMobile. You have full control over your contacts and can also synchronise them with your other IT systems so you can always deliver targeted and relevant SMS and RCS messages to recipients.

Create lists

Keep track of your mobile users by organising them into lists. There is no limit to the number of lists and you decide what information you want to register on your mobile users.

Customised data fields

When you create a contact in inMobile, there are 6 optional data fields associated with the contact. They can be named to suit the type of data you want to associate with each field.

Blacklist contacts

Mobile users who unsubscribe via link or SMS are automatically added to your account blacklist. You can also add numbers manually. Numbers added to the blacklist will be blocked from receiving SMS messages sent from your account.

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Manage mobile users via API

Create, update, or delete lists of mobile users. Download all contacts into one list or create a new contact in a list - all using the inMobile API.

HTML registration form

Easily collect SMS permissions directly from your own website with an HTML form. Select which fields you want to include in the sign-up form and enter the URL the mobile user should be directed to after signing up.

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HTML unsubscribe form

Easily unsubscribe a mobile user directly from your own website with an HTML form. Enter the URL you want the mobile user to be directed to after unsubscribing, then copy and paste the HTML code into your website.

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Import users via Excel

Import your contacts with associated data using inMobile's Excel importer.

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Import users via CSV

Import your contacts with associated data using inMobile's CSV importer.

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Add users manually

Quickly and easily add a contact manually via inMobile's intuitive interface.

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Design

Design effective and personalised messages that engage the target audience

Design targeted, engaging and relevant messages on SMS and RCS without the need for technical expertise. Add personality with interspersed data fields, add links customised to recipient preferences or select and customise message templates for efficient and fast execution.

Merge data fields

If your lists contain relevant data about the recipients, this data can be included in your SMS messages. For example, you can personalise the SMS by including the recipient's name or preferred product category.

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UI templates

Easily create SMS templates and save time on your SMS broadcasts. This feature is ideal for those who need to send similar SMS messages repeatedly.

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Templates via API

Create SMS templates that can be used repeatedly and save time on your SMS broadcasts. Your templates are automatically assigned a template ID that can be used when sending an SMS via the API.

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Link shortener

Shorten your links in a trustworthy way - with your own domain. Short links carrying your brand name increase credibility and click-through rates, and may lower the SMS price. This feature requires that you have a subdomain set up.

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Link tracking

Add automatic tracking on your links so you can measure your click-through rate. It's also easy to add UTM parameters if you use Google Analytics, among other services. All it requires is a subdomain.

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Enter country code

Enter the country code when sending or scheduling an SMS message. inMobile then ensures that the SMS message is delivered to the correct recipient in the correct country.

Afmelding via SMS

If you send marketing SMS messages, having an unsubscribe option in the message is a legal requirement. To unsubscribe, the recipient sends an SMS with a specific keyword to a short code.

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Unsubscribe via link

Make unsubscribing from your SMS list easy for your recipient with an unsubscribe link. All it requires is a subdomain in inMobile. An unsubscribe link also gives you an overview of your cancellation rate (CTR).

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Broadcast in batches

Send your SMS message in batches and avoid overloading your server with massive traffic to your website. Splitting your broadcast into multiple batches is especially relevant if you send SMS messages containing links to many recipients at once.

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Tidsindstillet udsendelse

Write and schedule your SMS broadcasts when it suits you, and use the schedule function to decide when to send the message to recipients.

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Set time zone

Select time zone when scheduling your timed SMS campaign. The feature ensures that your message is sent at the correct local time, no matter where in the world your recipients are located.

Gentaget udsendelse

When sending SMS campaigns, you can send the same SMS message at a fixed interval using the Repeat Send feature. You may want to send the same SMS every 4 weeks or every 12 months, for example.

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Tekniske indstillinger

Tilpas dine tekniske beskedindstillinger

Udnyt inMobiles tekniske muligheder for at skræddersy din virksomheds kommunikation. Fra autoblacklisting til oprettelse af underkonti – du får de værktøjer, du har brug for, til at sende værdifulde SMS- og RCS beskeder.

Autoblacklist

Aktiver autoblacklist og undgå at bruge ressourcer på at sende SMS-beskeder til numre, som ikke eksisterer eller af en anden grund ikke kan modtage SMS. Autoblacklist sørger for, at disse telefonnumre automatisk bliver føjet til din blacklist.

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Domæner

Opret et subdomæne på din inMobile konto, og få adgang til effektive funktioner som linktracking, linkafmelding og linkforkorter.

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Underkonti

Opret flere underkonti under den samme hovedkonto, og udnyt din inMobile konto til flere formål.

GSM-7-encoding

GSM-7 er en standard encoding, der gør det muligt at benytte de mest almindeligt anvendte bogstaver og symboler i dine SMS-beskeder. Din inMobile konto er som standard sat til at benytte GSM-7, hvilket betyder, at én SMS maksimalt kan fylde 160 tegn, før den tælles som to osv.

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UCS-2-encoding

UCS-2 er en type encoding, der tillader dig at bruge specialtegn og andre symboler i dine SMS-beskeder, som ikke er muligt i GSM-7. Vil du f.eks. sende emojis i SMS, kræver det UCS-2-encoding. Skifter du til UCS-2 skal du være opmærksom på, at én SMS begrænses til maksimalt at kunne fylde 70 tegn.

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Auto encoding

Med auto encoding tjekker inMobile automatisk, hvorvidt der er brugt tegn i din SMS-besked, som ikke er gyldige i GSM-7. Er det tilfældet, konverteres SMS-beskeden til UCS-2-encoding. inMobile hjælper dig altså med at levere SMS-beskeden på den billigste måde afhængig af din tekst. Auto encoding kan benyttes, hvis du sender SMS via API eller E-mail til SMS.

Andre funktioner

Andre vigtige funktioner i inMobile

Udforsk de mange ekstra funktioner, der gør inMobile til din komplette SMS løsning. Det inkluderer funktioner som SMS fra PC, oprettelse af kundeklubber og SMS eller RCS til udlandet – inMobile tilbyder et væld af alsidige funktioner, som imødekommer dine kommunikationsbehov.

Mangler du en funktion? Så hører vi altid gerne fra dig på support@inmobile.com.

SMS fra PC

Du behøver ikke en telefon for at sende SMS-beskeder. Med inMobile kan du sende SMS’er direkte fra din computer til dine udvalgte modtagere.

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SMS-kundeklub

Styrk relationen til dine modtagere med en SMS-kundeklub. Kunderne kan nemt tilmelde sig på SMS eller online, og efterfølgende modtage tilbud, få point overblik og meget mere.

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SMS til udlandet

Hold alle virksomhedens medarbejdere opdateret på tværs af landegrænser eller udvid dit marked med SMS til udlandet i inMobile.

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