SMS features: Make your work with SMS efficient and easy
Send SMS messages in your favourite way
Experience the flexibility of sending SMS messages on your own terms. Our messaging features make it easy to send SMS messages in your preferred way and reach your recipients quickly and efficiently - whether you need to send a single message to a few recipients or plan a campaign for a large group of recipients.
SMS chat (Conversations)
Communicate both 1-way or 2-way and to one or more mobile users. The feature works like the inbox in most email programmes and gives you a quick overview of your ongoing conversations.
SMS campaigns
Compose, schedule, and send one-off SMS messages to entire lists or selected recipient segments. Schedule the broadcast for later or send your SMS message instantly.
Email to SMS
Easily send and receive SMS messages directly from your email programme. Enables you to send SMS messages without logging into your inMobile account or installing new software on your computer.
Group SMS
Send SMS messages to multiple recipients at once. Whether you need to communicate internally, send out emergency messages, or target campaigns to customers, you can use SMS campaigns to send group messages quickly and easily.
API
We have developed a simple, intuitive, and scalable REST API for inMobile, making it easy to tailor an SMS solution to your business needs. If you code in C# or PHP, you can also use our code library.
SMS automations
Create flows with scheduled SMS messages. The flow starts automatically whenever a mobile user is added to a list with an associated SMS automation. Welcome new customers to the SMS club or send automatic messages for courses, etc.
SMS workflows
Set up automatic actions or triggers for incoming SMS messages. Subscribe a mobile user to a list, forward message content to an email, receive a notification, or send an automatic SMS reply to a mobile user who sent you a message.
Integrations
Connect inMobile to your company's existing systems and send data-based, automated, and personalised SMS messages. If there is no direct integration to your system of choice, the inMobile API may be all you need.
Receive and manage incoming text messages
Streamline your communication by receiving and managing messages directly in inMobile. Keep track of incoming messages and respond quickly to mobile users' needs - manually or automatically.
Subscribe to a list via SMS
Automatically add mobile users to a list in inMobile when the user sends an SMS message with a specific word to your virtual number or keyword.
Unsubscribe from a list via SMS
Automatically unsubscribe mobile users from a list in inMobile when the user sends an SMS message with a specific word to your virtual number or keyword.
Forward incoming SMS to mobile number
Have message content automatically forwarded to another mobile number or email when a mobile user sends an incoming SMS message to your keyword or virtual number. Set up via the 'SMS workflows' function.
Return SMS on incoming SMS
Send an automatic SMS reply when a mobile user sends an incoming SMS message to your virtual number or keyword. Set up via the 'SMS workflows' function.
Email notification for incoming SMS
Automatically receive an email notification when a mobile user sends an SMS message to your keyword or virtual number. Set up via the 'SMS workflows' function.
Virtual number
Open up 2-way communication with a virtual number. It looks like a regular phone number and allows you to communicate with both domestic and international mobile users.
Keywords
A keyword is the first word you want a mobile user to type in an SMS message to a short code. Ask customers to text your BRAND NAME to 1245 to sign up for your customer club, for example. Keywords can be used for several purposes and SMS types.
Short codes
A short code is a short phone number that gives access to two-way communication with mobile users. With inMobile, you can use the short code 1245 in Denmark, for example. If you need to receive traffic from foreign mobile numbers, you can also access foreign short codes in inMobile.
SMS polls
Easily set up exciting and engaging SMS polls in inMobile. To participate, the mobile user simply needs to send a specific word (a voice option) + your chosen keyword to a short code.
SMS competitions
Set up SMS competitions in minutes in inMobile. Use links or short codes to set up your competition, for example. When a competition is over, you can also award one or more winners directly via inMobile.
Send SMS to a list on incoming SMS
Send a predefined SMS or forward the content of an incoming SMS to a predefined list when you receive an incoming SMS. The feature is frequently used with emergency SMSs where a list of recipients needs to be informed about a critical incident. Contact inMobile support if you want this feature set up.
View incoming SMS in Conversations
View the incoming SMS message under the 'SMS chat' feature when a mobile user sends an SMS to your keyword or virtual number. This makes replying to the SMS message easy.
HTTP call on incoming SMS
Make an HTTP call when a mobile user sends an incoming SMS message to your keyword or virtual number. Get a notification in your customer service system when you receive an incoming SMS message, for example.
Forward via SMPP on incoming SMS
Forward an SMS message via an SMPP. You can also forward incoming SMS messages via an SMPP connection in inMobile, if you prefer.
Access valuable data and optimise your results with SMS
InMobile's reporting tools give you detailed insights into your SMS traffic. See delivery status, click-through rates, and any delivery errors, among other details. This is information you can learn from and use to optimise your SMS communication and make data-driven decisions.
Reports
Get an overview of outgoing and incoming SMS traffic under "Reports" in inMobile. Filter by country codes and see traffic within a specific defined time period, among other things.
Message history
See detailed statistics on a specific phone number under "Message history" in inMobile. Multiple filtering options ensure you get exactly the information you're looking for. The data can easily be exported to CSV or Excel.
Delivery status
Get quick insights into the delivery status of SMS messages, both individual campaigns and group SMS messages, sent to your lists of users.
Click-through rates
Use inMobile's link tracking feature in your SMS messages and automatically get access to your messages' click-through rates (CTR). Get insights into how many recipients have clicked on links in your SMS messages.
Cancellation rates
If you offer unsubscribing from SMS using an unsubscribe link created with inMobile, you can also see the unsubscribe rate of your messages. That is, how many recipients have unsubscribed from your SMS list.
Error log
The error log is your overview of any errors registered on your inMobile account. When an error is detected, you will instantly receive an email notification.
Thousands of companies use inMobile's SMS gateway
Since 2008, inMobile has made it easier for businesses to communicate, engage, and inform via SMS across industries and needs.
Want to understand how our SMS gateway service can help your business?
Keep track of your SMS permissions and mobile users
Manage and organise your mobile users efficiently and without limitations by creating lists in inMobile. You have full control over your contacts and can also synchronise them with your other IT systems so you always deliver targeted and relevant SMS messages to recipients.
Create lists
Keep track of your mobile users by organising them into lists. There is no limit to the number of lists and you decide what information you want to register on your mobile users.
Customised data fields
When you create a contact in inMobile, there are 6 optional data fields associated with the contact. They can be named to suit the type of data you want to associate with each field.
Blacklist contacts
Mobile users who unsubscribe via link or SMS are automatically added to your account blacklist. You can also add numbers manually. Numbers added to the blacklist will be blocked from receiving SMS messages sent from your account.
Manage mobile users via API
Create, update, or delete lists of mobile users. Download all contacts into one list or create a new contact in a list - all using the inMobile API.
HTML registration form
Easily collect SMS permissions directly from your own website with an HTML form. Select which fields you want to include in the sign-up form and enter the URL the mobile user should be directed to after signing up.
HTML unsubscribe form
Easily unsubscribe a mobile user directly from your own website with an HTML form. Enter the URL you want the mobile user to be directed to after unsubscribing, then copy and paste the HTML code into your website.
Import users via Excel
Import your contacts with associated data using inMobile's Excel importer.
Import users via CSV
Import your contacts with associated data using inMobile's CSV importer.
Add users manually
Quickly and easily add a contact manually via inMobile's intuitive interface.
Segment and target your SMS messages precisely
Use data and segmentation to tailor and target your messages to specific recipients. Integrate inMobile for additional data synchronisation or use features like list exclusion and optional data fields to target your broadcasts and ensure your SMS messages reach the right recipients.
Segmentation
Segment the recipients of your SMS messages based on data from your shop integration or self-imported data. This could be the latest order date, the total number of orders, or the total order sum, for example.
Exclude one or more lists
Exclude selected lists from your SMS broadcast. This could be a list of customers who have just shopped within the last 24 hours, for example. Depending on the data you have available, you can exclude contacts as befitting your strategy.
Send to selected lists
When sending an SMS campaign, you can tick multiple lists in the same broadcast and send a group SMS to many recipients at once. If the same phone number appears on multiple lists, inMobile will ensure that the recipient only receives one SMS from you.
Data from integrations
Integrate your shop system with inMobile and access relevant purchase data such as order date, total quantity or total order amount. Use this data to segment the recipients of your SMS messages.
Optional data fields
Use inMobile's optional data fields to supplement your contacts with unique data. Use this data to personalise your SMS broadcasts or for targeted segmentation.
Mobile number Cooldown
Exclude mobile numbers that have already received an SMS within a certain time interval (e.g. 48 hours) from your campaign. The interval is set when the feature is activated during setup of your SMS broadcast.
Design effective and personalised SMS messages
Design targeted, engaging, and relevant SMS messages without the need for technical expertise. Add personality with interspersed data fields, add links customised to recipient preferences, or select and customise SMS templates for efficient and fast execution.
Merge data fields
If your lists contain relevant data about the recipients, this data can be included in your SMS messages. For example, you can personalise the SMS by including the recipient's name or preferred product category.
UI templates
Easily create SMS templates and save time on your SMS broadcasts. This feature is ideal for those who need to send similar SMS messages repeatedly.
Templates via API
Create SMS templates that can be used repeatedly and save time on your SMS broadcasts. Your templates are automatically assigned a template ID that can be used when sending an SMS via the API.
Link shortener
Shorten your links in a trustworthy way - with your own domain. Short links carrying your brand name increase credibility and click-through rates, and may lower the SMS price. This feature requires that you have a subdomain set up.
Link tracking
Add automatic tracking on your links so you can measure your click-through rate. It's also easy to add UTM parameters if you use Google Analytics, among other services. All it requires is a subdomain.
Enter country code
Enter the country code when sending or scheduling an SMS message. inMobile then ensures that the SMS message is delivered to the correct recipient in the correct country.
Unsubscribe via SMS
If you send marketing SMS messages, having an unsubscribe option in the message is a legal requirement. To unsubscribe, the recipient sends an SMS with a specific keyword to a short code.
Unsubscribe via link
Make unsubscribing from your SMS list easy for your recipient with an unsubscribe link. All it requires is a subdomain in inMobile. An unsubscribe link also gives you an overview of your cancellation rate (CTR).
Broadcast in batches
Send your SMS message in batches and avoid overloading your server with massive traffic to your website. Splitting your broadcast into multiple batches is especially relevant if you send SMS messages containing links to many recipients at once.
Timed broadcast
Write and schedule your SMS broadcasts when it suits you, and use the schedule function to decide when to send the message to recipients.
Repeat broadcast
When sending SMS campaigns, you can send the same SMS message at a fixed interval using the Repeat Send feature. You may want to send the same SMS every 4 weeks or every 12 months, for example.
Customise your technical SMS settings
Take advantage of inMobile's technical capabilities to customise your business SMS communication. From auto blacklisting to creating sub-accounts, you get the tools you need to send valuable SMS messages.
Auto-blacklist
Enable auto-blacklist and avoid using resources on sending SMS messages to numbers that don't exist or can't receive SMS. Autoblacklist ensures that these phone numbers are automatically added to your blacklist.
Domains
Create a subdomain on your inMobile account and get access to powerful features such as link tracking, link cancellation, and link shortener.
Sub-accounts
Create multiple sub-accounts under the same main account and use inMobile for multiple purposes.
GSM-7 encoding
GSM-7 is a standard encoding that allows you to use the most commonly used letters and symbols in your SMS messages. By default, your inMobile account is set to use GSM-7, which means that one SMS can carry a maximum of 160 characters before it counts as two, etc.
UCS-2 encoding
UCS-2 encoding allows you to use special characters and other symbols in your SMS messages, which is not possible in GSM-7. Sending emojis in SMS, for example, requires UCS-2 encoding. If you switch to UCS-2, please note that one SMS is limited to a maximum of 70 characters.
Auto encoding
With auto encoding, inMobile automatically checks whether characters that are not valid in GSM-7 are used in your SMS message. If that's the case, the SMS message is converted to UCS-2 encoding. inMobile helps you deliver the cheapest SMS message possible, depending on the contents of your text. Auto encoding can be used if you send SMS via API or Email to SMS.
Other important features of inMobile
Explore the many extra features that make inMobile your complete SMS solution. inMobile includes features such as SMS from PC, creating SMS customer clubs, and SMS abroad, offering a wealth of versatile features to meet your SMS needs.
Missing a feature? We would love to hear from you at [email protected].
SMS from PC
You don't need a phone to send text messages. With inMobile, you can send SMS messages directly from your computer to your selected recipients.
SMS customer clubs
Strengthen the relationship with your recipients with an SMS customer club. Customers can easily sign up via SMS or online and then receive offers, overview of points earned, and much more.
SMS abroad
Keep all your employees updated across borders or expand your market with SMS abroad in inMobile.