Conversations
Send SMS messages to one or a few recipients quickly and easily
What are Conversations?
Brand the company as sender
The sender name can either consist of numbers, letters, or both. An alphanumeric sender name promotes your brand and makes it clear to the recipient who is sending the SMS message.
The alphanumeric sender name can only be used for 1-way communication while a virtual phone number opens up 2-way communication.
SMS templates
With a template, you can save time and ensure consistent communication.
Instead of writing the same text over and over again, it's easy to create a template. There is no limit to the number of templates you can create, so you can create templates to suit any purpose.
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Examples of Conversations
Below you can see what Conversations can be used for.
Follow up
Do you also make a lot of calls that are missed and leave voicemail messages that will probably never be listened to? Send your customers an SMS and ask them to call you directly.
Vinopolet
Hi Kalle.
I just tried to call you. Can you call me back on 12 34 56 78? This is regarding your interest in our monthly flavour box.
Regards. Henrik from Vinopolet
Reminders
Statistics show that up to 90% of all SMS messages are read within the first 3 minutes of receipt. This makes the channel the obvious choice for sending appointment reminders or other important information.
Timetables
Hi Erik
It's Friday and the weekly timesheets need to be handed in at the office before you can leave for the weekend, remember that now! :-)
Regards. Lotte from finance
Service messages
Keep customers informed when a service check or repair is complete. Or inform customers of your business about the delivery of goods. No matter what industry you're in, keeping your customers in the loop is a good idea and SMS is a great way to do this.
Tableshop
Dear Anne Mette
We have the product: Dining table ST32 back in stock. It ships from our central warehouse within 1-2 business days. You will be contacted by the shipping company to arrange delivery.
Regards. Tableshop
We're constantly developing new features so you can do it smarter and faster
Insert name in the SMS message
Personalise the SMS message by letting the system insert mobile users' names automatically. This means that inMobile can match name and number as long as the mobile user's name appears on a list in inMobile.
Repeat a broadcast
You can create a repeat broadcast if you need to send the same SMS message at a fixed interval, such as once every two weeks.
You decide the time interval between each SMS message and you don't have to send the SMS message manually every time.
Schedule your broadcast
By scheduling your broadcast, you can write the SMS messages at your convenience and let the system handle the broadcast at the scheduled time.
