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Lists & mobile numbers
Cancellation and registration via SMS
You can set up subscriptions and unsubscriptions via SMS workflows.
To set up subscription and unsubscription via SMS, you need a keyword. If you have already created a keyword, you can set up subscription and unsubscription via SMS under "SMS workflows".
How to set up SMS enrolment
- Go to "SMS workflows" and click "New setup".
- Then click "Subscribe to a list via SMS" and select the keyword. Click "Next" until you get to Settings.
- Tap "Create list" and give the list a name.
- Add a return text message if necessary.
- Click "Create subscription".
See more under "Sign up via SMS"
How to Set Up SMS Unsubscription
- Go to "SMS workflows" and "Create setup".
- Click "Unsubscribe from a list via SMS" and select a keyword or virtual number.
- Choose to use a sub-keyword and enter e.g. "STOP" as the sub-keyword.
- Click "Next".
- Choose whether to unsubscribe the user from one, multiple or all lists and whether to blacklist the user.
- Write a return text message to the user who unsubscribes.
- Click "Create unsubscription".