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Conversations (Quick SMS)

How to use Conversations with a virtual number

Do you need to be able to receive responses from the mobile user?

In this guide, we'll walk you through how to create a virtual phone number so you can communicate two-way via SMS.

How to create a virtual number

  1. Go to the menu item "SMS workflows" and click "Order keyword/virtual number" in the top right corner.
  2. Select a virtual number from the list and click "Order".
  3. Back in SMS workflows, select your virtual number and click "New setup".
  4. Select "Conversations" in the overview and go through the settings. The virtual number is now set up for Conversations.
  5. Go to the "Conversations" menu item.
  6. Click on "New message".
  7. You can now select the virtual number as the sender name.
  8. Type your SMS message and click "Send".