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Samsø Rederi makes it easy for customers to stay informed with SMS

Image of a ferry from Samsø Rederi

Industry:

Transport

Products used:

1-way SMS

Headquarters:

Samsø, Denmark

About Samsø Rederi

Samsø Rederi welcomes guests on board PRINSESSE ISABELLA, Denmark's first domestic ferry to sail on LNG (liquefied natural gas). PRINSESSE ISABELLA has 14 daily departures between Jutland and Samsø, and has room for 160 cars and 600 passengers. The newest member of the family is the new express ferry LILLEØRE, which sails on the Aarhus - Sælvig route. The express ferry has room for 300 passengers and 85 bicycles.

How Samsø Rederi uses SMS

Samsø Rederi sends operational messages to commuters or other people who use the ferry connection frequently. This can include messages about delays, cancellations, or changes to the timetable. More than 2,600 people have signed up for the service using a keyword.

"It's incredibly important that people can rely on our service. That's why we use inMobile to inform quickly and efficiently. It's very easy to sign up, so we send messages to young people, pensioners, and businesses alike."

Carsten Kruse, Director, Samsø Rederi